Loyalty Hero FAQ

SETUP VIDEO:



The app isn't working for my store

Please ensure that the following steps are complete. 1) Customer accounts are enabled for your store. 2) You have enabled the points program.


Do I need to add any code?

No. The app is 100% set up automatically and customized by you :)


How do I uninstall?

Uninstalling the app from your apps list will completely remove all traces of the app from your store.


How long before I see the widget?

Please clear your browser cache and allow about 30 seconds to see changes reflected on your store.