FAQ

How do I add the trust icons to my store?

  • Please ensure the trust panel status is set to "ON"
  • Please click Save settings from the navigation bar.
  • Please ensure at least one icon is selected.

Can the app only be used from the product page?

Yes - the app is only available from the product page.

Changed Theme?

To reactivate the app please change the status to Off - then turn back to On.

I'm getting an error - The application cannot be loaded, please check that your browser allows third party cookies.

Unfortunately this is a known issue on Shopify's end we are hoping get's resolved soon :(

https://ecommerce.shopify.com/c/shopify-apis-and-technology/t/app-cannot-be-loaded-the-error-is-not-consistent-423893


How do I uninstall the app?

Uninstalling the app is all that is required