Does this app make my store GDPR compliant?

***Please note: Using this app does not guarantee full GDPR compliance.***

Our app uses an open-source plugin (Osano) to pass consented information back to Shopify. Currently, the app is designed so that users can give explicit consent by clicking to accept cookies or they can be brought to your site’s privacy policy page, where instructions should be given on how to disable cookies. Each Shopify merchant is responsible for posting their own privacy policy.

If you do want to limit tracking for European customers you can do so in your Shopify admin by going to Online Store > Preferences > Customer Privacy and checking "Limit tracking for customers in Europe".

Checking this will mean that Shopify downgrades their cookies to ‘session cookies’ which will be deleted when the user closes their browser. If the user clicks to accept cookies on our cookie banner, the consent will be passed to Shopify and those cookies will be upgraded to ‘persistent cookies’ which are not deleted. You can read more about this here: Cookies and customer tracking

Beyond this functionality of passing along the user's consent, the app does not handle any data or any other part of the tracking process, nor does it guarantee full compliance with GDPR.

DISCLAIMER: This declaration is the company's stand and belief based on all available information and is not legal advice.