I can't see the currency bar on my store
Can't see the currency bar working on your store? Here's a quick checklist guide to resolve most issues:
- Ensure the Conversion Status is enabled. On the Dashboard, make sure the slider is set to the ON position under the Auto Currency Conversion Status section.
Check to make sure that your Cart Page Notification does not include line breaks (done by pressing Enter to start a new line) or speech quotes ("...") anywhere. The Cart Page Notification must be one continuous line and not include speech quotes, as these may cause an error with the app, causing it to disappear from your store. Single quote marks 'like these' are ok to use.
Have you performed the steps above but are still having issues?
This is most likely due to a compatibility issue with your theme. Unfortunately, we cannot guarantee 100% compatibility with all themes so there are themes that will not work with our app. We recommend reaching out to our support team at firstname.lastname@example.org for further assistance.